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5

I'm new to the area and needed to find a mechanic asap after having trouble getting my 2004 Chevy Cavalier to start. I usually go straight to my dad and our mechanic back home on all issues, so I was a little apprehensive about finding a new place. Based on the good reviews here on Yelp, I took a chance and hoped for the best. Nick was able to find the problem immediately (leaking fuel pump) & get it fixed up in a few hours. Absolutely superb customer service - completely professional, knowledgeable, and kind. So relieved to have a reliable and trustworthy mechanic in the area!!

5

Nick and his employees are true automotive repair experts! The first thing you will notice upon entering Bauer Automotive is how CLEAN the garage service area is, and most importantly.... the warm and friendly greeting you receive. I have a 12 year old Tahoe that needed new brakes, and had a rattling in the steering column, Nick fixed my truck, it's driving very smooth and all for an extremely fair price! I am so happy to have found an automotive repair service center, where I know my truck will be repaired correctly the first time! Give Bauer Automotive a try..... you will not be disappointed!

5

I brought in my 2008 Volkswagen Jetta to get a second opinion from what the dealer's service department was trying to sell me. Bauer Auto Service is another winner - no nonsense, no deceptive upselling, competitive pricing, and they work on European cars. I always feel like that combination is sadly hard to find anywhere, so I'm glad I found them.

5

Great service all the time... Nick always takes his time, no matter how small the job. I would never consider going anywhere else.. Trustworthy.... And that means everything when it comes to Mechanics. I'm always afraid of getting ripped off-- not here , never. Thanks again for a job well done!!

5

I have a 2000 Toyota Camry with 170,000 miles on it. I can't afford a new car AND I have a new baby so I need to make this one last, and safely. On recommendation from a friend I took it to Nick at Bauer Auto for an oil change, to check out a leak and to just check it out overall for any urgent issues. The leak turned out to be my exhaust system, which I had replaced right away because that could have caused carbon monoxide to get in the car. He also noticed my A/C wasn't that cold, and it's been brutally hot outside so he serviced that. He recommended some other repairs that could wait for now. I appreciated how he broke down what I needed to fix now versus what could wait a while, to make it more affordable. As a woman usually when I've gone to a mechanic I feel like they treat me like an idiot - Nick was super nice, approachable and respectful. He was really thorough, listened to what I asked for and explained everything well. Also, there's a really nice deli next door and a Bottle King up the block if you need to grab a sandwich or a bottle of wine. No complaints whatsoever so I'll keep going here for my car stuff. Thanks!

5

Came in and got a hitch installed on my car and also installed a bike rack right out of the box as well... To recap, I called ahead, made an appointment, and had all parts (bike rack was purchased separately), and I was ready to go. The team went out of their way to make sure I was comfortable with all the work (and Cost) prior to starting. The job was done right on front me, so I can see everything that was done. I loved the transparency.. In the end, the hitch looks as if it was factory installed. It was a great (amazing) job, and I'm very excited for it, and to start using the bike rack... While I waited, I was given the Wi-Fi password and offered refreshments. Great hospitality! Upon completion, the mechanic walked me through everything that was done and showed me how the hitch and bike rack work. I couldn't of asked for a better experience. Will be back again! ---- Updating review.. I went back again for new tires and a 115k service. Was just as satisfied! Everything was thorough and well done! For the service, they matched the manufacturers specification, except for the price of course.. Much better here!

5

Great place! I went in for an oil change and a checkup. Also got my window wipers replaced. It was very clean and everyone was very friendly. It's a pretty fun laid back environment. I would recommend this place to anyone who would prefer their car or truck to be in the hands of someone who just shook your hand 5 minutes ago rather than some random person who got handed a paper with a task and for all you know has no clue what they are doing. Plus there is a restaurant right next door...sorta. So you can grab lunch while you wait.

2

Giving them one star to this scamming tow shop/ service is way too much!...DON'T EVER TAKE ANYTHING TO THIS SHOP!! You will be ripped of mercilessly!!....I hope someone will shut this place down!!

5

Overall a good experience. Bauer towed my tractor trailer in for clutch problem. Their shop looked at the truck the same day it arrived and installed new clutch by end of next day. Price was fair for new parts installed and labor performed. The fast service was very impressive and let me get back to hauling again...FAST. I would use them again or recommend their services.

Bauer Automotive Service, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Bauer Automotive Service (973) 635-4800, Bauer Automotive Service (Truck Shop) (973) 635-8411 if you have any issues in accessing any area of our website.