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5

My high mileage Audi S5 required attention after the mechatronic failed. Brad and Jim were courteous and professional, providing a summary estimate very quickly (as opposed to the local Audi dealership that failed to call me back). They fixed the problem and rethink car in a clean condition too. Highly recommend them as alternative to dealership work.

5

Nick at Bauer Auto runs a professional auto repair shop with integrity and a focus on the customer. Bauer did a great job servicing my Audi. I've finally found my local repair shop at Bauer.

5

I've been bringing my car to this place for a couple of years now - always excellent service without shady fees and pushy services. This is the first time in my life when I feel like my auto mechanic is both- genuine and professional. Will not go anywhere else.

5

Truck started overheating called around Saturday and this shop kept getting recommended omg glad I came they got me in first thing Monday wrenched on it nonstop till lunch it ran like a Cadillac lol locked in there info my company will be using them going forward in the future good guys great mechanics

1

Please please!!! RUN AWAY and turn around GO SOMEWHERE ELSE! These people tried to rip us off saying the whole work will be $1200 up to $3000. Plus their diagnostic work is poor can’t gave me a straight answer. Yet I had to pay $150 for their “diagnostic service”. I went to my trusted autobody and was charge only $300 I wonder how these people can sleep at night.

1

The most racist place I've ever stepped foot in. Noticed I was a Black Man and told me they don't take Amex, which the Owner said they excepted prior to me getting my truck towed to them. Charged me $2300. Police was called. In the process of filling theft by deception against "Scott". Problem not fixed 2300 worth of diagnosis.

5

Mike at Bauer Truck repair selflessly helped me in my time of need. My truck was having issues with the brakes and being 45 minutes from home was definitely unsafe to drive a long way. Mike took the time out of his busy day (His truck bays were overflowing, that's how busy the shop was) to help ensure me that my truck was safe to drive home, and left me with a quote for some other items that my vehicle needed. Would HIGHLY recommend dealing with this man and his business. I wish more people i dealt with regularly were as kind and quick to lend a hand as this guy.

5

Thank you for the opportunity to service your vehicle. Good luck with your new car!

- Bauer Automotive Service
5

Thank you for support! We appreciate you taking the time to review us.

- Bauer Automotive Service
1

Hi there. I am sorry to see that you rated us at one star. All of us here take our customers opinions very seriously. I have no record of your name in our files. Would you care to elaborate on your experience here so I can help to rectify the situation? I would be happy to discuss any concerns.

- Bauer Automotive Service
Bauer Automotive Service, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Bauer Automotive Service (973) 635-4800, Bauer Automotive Service (Truck Shop) (973) 635-8411 if you have any issues in accessing any area of our website.